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Free Web Seminars
May-December 2008

» Forecasting: Basics (May 15th, 3pm ET)
» Advanced Forecasting (June 19th, 3pm ET)
» Multi-criteria schedule Bidding and
   vacation planning (July 17th, 3pm ET)
» Optimal Scheduling (September 18th, 3pm ET)
» Revenue Optimal Staffing and
   Scheduling (December 11th, 3pm ET)
Future Web Seminars

» Strategic planning
» Performance optimization
» Re-forecasting and
   re-scheduling:Basics

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Advanced Workforce Optimization Portal

News

January 24, 2008 - ac2 Solutions to present at the Wharton Contact Center Forum, Wharton School of Business, the University of Pennsylvania, February 28-29, 2008

Dr. Turgut Aykin will be presenting ac2’s New Generation Workforce Management technologies at the Wharton Contact Center Forum on February 28-29, 2008, sponsored by the Wharton Financial Services Institutions Center.

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How good is your WFM system? Find out by a free side-by-side comparison with ac2's New Generation WFM technologies

We have proved at many Fortune 500 companies that our New Generation forecasting and scheduling technologies provide substantial improvement over other WFM systems. To learn about what companies like Delta Air Lines or EDS found in our Case Studies.

We offer free side by side forecast accuracy and schedule efficiency test within your own contact center environment. Your team leads the study by managing it and verifying results. If you would like to test your WFM system against our New Generation WFM technologies free of charge, please Contact Us.