 Advanced Forecaster
Concurrent Optimal Scheduler
Strategic Planner
Schedule/Vacation Bid Manager
Performance Optimizer
Agent Workstation
|
Advanced Workforce Optimization Portal
WFM Add-on Modules
Outsourced WFM Services
WFM as a Service (SaaS)
|
Advanced Forecasting Models
Concurrent Optimal Scheduling
Artificial Intelligence for WFO
Multi-skill, Multi-site, Multimedia
Performance Optimizer
100% Web Based Architecture
|
ac2 is the leading provider of advanced WFO technologies delivering a differentiating and sustainable service and cost advantage.
|
