ac2 Solutions http://www.ac2solutions.com Inventing Advanced Statistical and Optimization Technologies for Contact Center Management Wed, 24 Apr 2013 19:23:24 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 ac2 Solutions to Sponsor Frost and Sullivan 9th Annual Customer Contact http://www.ac2solutions.com/index.php/2013/03/27/ac2-solutions-to-sponsor-frost-and-sullivan-9th-annual-customer-contact/ http://www.ac2solutions.com/index.php/2013/03/27/ac2-solutions-to-sponsor-frost-and-sullivan-9th-annual-customer-contact/#comments Wed, 27 Mar 2013 18:17:57 +0000 ac2 Solutions http://www.ac2solutions.com/?p=276

ac2 Solutions to sponsor

f&s_news

9th Annual Customer Contact 2013, East: A Frost & Sullivan Executive MindXchange
April 14-17, 2013 | Marco Island, FL, Marco Island Marriott Beach Resort

www.frost.com/ccs

ac2 Solutions President & CEO, Turgut Aykin, Ph.D., will be moderating an interactive session on “WFO for Efficiency and Enhanced Performance”. In addition, Dr. Turgut will facilitate discussion at a topic table “Using WFM Technologies to Improve Customer Service”.

ac2 Solutions received the 2012 North American Hosted WFM Product Differentiation Excellence Award from Frost & Sullivan

]]> http://www.ac2solutions.com/index.php/2013/03/27/ac2-solutions-to-sponsor-frost-and-sullivan-9th-annual-customer-contact/feed/ 0 ac2 Solutions Receives 2012 Product of the Year Award presented by Customer® Magazine http://www.ac2solutions.com/index.php/2013/01/25/product-of-the-year-2012/ http://www.ac2solutions.com/index.php/2013/01/25/product-of-the-year-2012/#comments Fri, 25 Jan 2013 14:00:00 +0000 ac2 Solutions /index.php/2013/01/25/Product%20of%20the%20Year%20A2012/ ac2 Solutions announced today that its Advanced Workforce Optimization Portal has received a 2012 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer magazine, the leading publication covering CMR, call centers and teleservices since 1982.

]]> http://www.ac2solutions.com/index.php/2013/01/25/product-of-the-year-2012/feed/ 0 ac2 Solutions is to Present Talks on the Advanced Workforce Optimization Technologies at the Institute of Operations Research and Management Sciences (INFORMS) Annual Meeting http://www.ac2solutions.com/index.php/2012/10/08/ac2-solutions-is-to-present-talks-on-the-advanced-workforce-optimization-technologies-at-the-institute-of-operations-research-and-management-sciences-informs-annual-meeting/ http://www.ac2solutions.com/index.php/2012/10/08/ac2-solutions-is-to-present-talks-on-the-advanced-workforce-optimization-technologies-at-the-institute-of-operations-research-and-management-sciences-informs-annual-meeting/#comments Mon, 08 Oct 2012 16:53:37 +0000 ac2 Solutions /?p=263 Hazlet, NJ (August 6, 2001). ac2 Solutions (www.ac2solutions.com) announced today that the ac2 team will deliver a series of talks on advanced contact center optimization, staffing, forecasting, and performance management technologies, and participate in a panel discussion on Teaching Service Science at the Annual Meeting of the Institute of Operations Research and Management Sciences (INFORMS), Phoenix, AZ, October 14-17, 2012.

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]]> http://www.ac2solutions.com/index.php/2012/10/08/ac2-solutions-is-to-present-talks-on-the-advanced-workforce-optimization-technologies-at-the-institute-of-operations-research-and-management-sciences-informs-annual-meeting/feed/ 0 Frost & Sullivan: ac² Solutions Stands Out in the Hosted WFM Market with a Truly Differentiated Product http://www.ac2solutions.com/index.php/2012/09/18/Frost-Sullivan/ http://www.ac2solutions.com/index.php/2012/09/18/Frost-Sullivan/#comments Tue, 18 Sep 2012 22:45:32 +0000 ac2 Solutions /?p=224 The AWO portal received perfect 10’s when assessed for its unique features/functionality, and quality/complexity.

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]]> http://www.ac2solutions.com/index.php/2012/09/18/Frost-Sullivan/feed/ 0 Past and Future of WFM – TMC Interview http://www.ac2solutions.com/index.php/2012/06/13/TMC-interview/ http://www.ac2solutions.com/index.php/2012/06/13/TMC-interview/#comments Wed, 13 Jun 2012 16:00:00 +0000 ac2 Solutions /index.php/2012/TMCInterview Dr. Turgut Aykin of ac2 Solutions has been interviewed by Paula Bernier, Executive Editor of TMC, in a Contact Center Solutions Featured Article.

Read the Article

]]> http://www.ac2solutions.com/index.php/2012/06/13/TMC-interview/feed/ 0 ac2 Solutions to attend 2012 Society of Workforce Planning Professionals (SWPP) Annual Conference http://www.ac2solutions.com/index.php/2012/03/01/SWPP-2012/ http://www.ac2solutions.com/index.php/2012/03/01/SWPP-2012/#comments Thu, 01 Mar 2012 17:00:00 +0000 ac2 Solutions /index.php/2012/TMCInterview ac2 Solutions, the leading provider of Next Generation workforce management technologies and services to the contact center industry, will be participating in the 2012 Society of Workforce Planning Professionals (SWPP) Annual Meeting in Nashville, TN, March 7-9, 2012.

Event Summary

]]> http://www.ac2solutions.com/index.php/2012/03/01/SWPP-2012/feed/ 0 ac2 Solutions Receives 2011 Product of the Year Award presented by Customer Interaction Solutions® Magazine http://www.ac2solutions.com/index.php/2011/12/21/product-of-the-year-2011/ http://www.ac2solutions.com/index.php/2011/12/21/product-of-the-year-2011/#comments Wed, 21 Dec 2011 23:00:00 +0000 ac2 Solutions http://products/terms-of-use ac2 Solutions announced today that its Advanced Workforce Optimization Portal has received a 2011 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CMR, call centers and teleservices since 1982.

]]> http://www.ac2solutions.com/index.php/2011/12/21/product-of-the-year-2011/feed/ 0 ac2 Solutions Receives 2011 Product of the Year Award presented by Customer Interaction Solutions® Magazine http://www.ac2solutions.com/index.php/2011/12/21/Product-of-the-Year-2011/ http://www.ac2solutions.com/index.php/2011/12/21/Product-of-the-Year-2011/#comments Wed, 21 Dec 2011 23:00:00 +0000 ac2 Solutions /index.php/2011/03/22/Product%20of%20the%20Year%20A2010/ ac2 Solutions announced today that its Advanced Workforce Optimization Portal has received a 2011 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CMR, call centers and teleservices since 1982.

]]> http://www.ac2solutions.com/index.php/2011/12/21/Product-of-the-Year-2011/feed/ 0 ac2 Solutions Receives 2010 Product of the Year Award presented by Customer Interaction Solutions® Magazine http://www.ac2solutions.com/index.php/2011/03/22/product-of-the-year-2010/ http://www.ac2solutions.com/index.php/2011/03/22/product-of-the-year-2010/#comments Tue, 22 Mar 2011 16:00:00 +0000 ac2 Solutions /index.php/2012SWPP ac2 Solutions announced today that its Advanced Workforce Optimization Portal has received a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CMR, call centers and teleservices since 1982.

]]> http://www.ac2solutions.com/index.php/2011/03/22/product-of-the-year-2010/feed/ 0 ac2 Solutions Receives 2010 Product of the Year Award presented by Customer Interaction Solutions® Magazine http://www.ac2solutions.com/index.php/2011/03/22/Product-of-the-Year-2010/ http://www.ac2solutions.com/index.php/2011/03/22/Product-of-the-Year-2010/#comments Tue, 22 Mar 2011 16:00:00 +0000 ac2 Solutions /index.php/2011/03/22/Product%20of%20the%20Year%20A2010/ ac2 Solutions announced today that its Advanced Workforce Optimization Portal has received a 2010 Product of the Year Award from Technology Marketing Corporation’s (TMC®) Customer Interaction Solutions magazine, the leading publication covering CMR, call centers and teleservices since 1982.

]]> http://www.ac2solutions.com/index.php/2011/03/22/Product-of-the-Year-2010/feed/ 0