Support Services

ac2 Solutions believes that timely on-going support is critical for any planning and optimization system. Customer support at ac2 Solutions begins during the early phases of planning with hardware and software configuration and database set up. During installation, our team provides on-site support to ensure success. Our customers enjoy continuous timely support from ac2’s highly knowledgeable team who have intricate knowledge of the features offered and technologies used in the AWO Portal. We offer:

  • Support for hardware and software configurations and requirements during early phases of planning
  • Full-time dedicated team for every installation and deployment
  • Library of documentation
  • On-site support during final release
  • Continuous support to resolve performance or technical questions
"In managing the production of complex telecommunications products, the major supply chain challenge is maintaining high on-time delivery performance with low inventory levels.

...

I was truly impressed with the increased percentage of customer orders delivered on time, as well as the reduced inventory levels achieved during the period ac2 Solutions provided supply planning support"

David Orme
VP Provisioning and Manufacturing