Health Care Services
Delivering health care involves medical staff, physical facilities, and ambulance services. Patient satisfaction is determined by the entire system’s performance. In today’s competitive environment, effective planning of medical staff and ambulance crews, optimizing performance, and achieving consistency are essential to success. Achieving these goals while minimizing costs is an ongoing challenge.
New generation workforce optimization technologies offered by the AWO Portal enables you to meet these critical and conflicting goals. The AWO Portal can be used to forecast and schedule emergency room staffing, service department staffing such as radiology and laboratories, nurses, ambulance crews, and equipment, as well as optimize performance to deliver consistent services.
Artificial Intelligence technology offers the utmost in ease-of-use and built in expertise in developing accurate forecasts, and optimally efficient schedules without expert training.
Advanced Statistical Forecasting methodologies including ARIMA, Exponential Smoothing models, Dynamic Regression, and our proprietary Expert System technologies provide unsurpassed forecast accuracy.
Concurrent Optimal Scheduler uses our new generation concurrent optimal scheduling technologies to schedule staff and vehicles and maximize efficiency.
Multi-skill, Multi-site capabilities provided by the AWO Portal develop accurate and efficient plans to optimize staff performance at multiple centers.
Multi-criteria Schedule Manager uses our multi-criteria optimization technology to assign staff based on their preferences, availabilities, or multi-criteria scores .
Multi-Criteria Vacation Planner uses our multi-criteria optimization technology to schedule vacation periods.
Performance Optimizer tracks and reports performance of your health care centers. It also monitors and reports staff’s adherence to their schedules.
Agent Workstation empowers staff and management to manage their schedules, personal time off, and other exceptions like overtime and volunteer time off (VTO). With 100% web based architecture, the AWO Agent/Supervisor Workstation is available to staff online.
